FAQs
Do I have to become a member to donate?
No, you do not have to be a member to make a donation.
Can I donate if I am not from India?
Unfortunately you cannot. We are currently working on getting our license to accept foreign donations. We will update you as soon as that happens.
Can I send a cheque?
Yes you can.
You can make the cheque out to: Crowd Wave Trust.
Mail it to us: Crowd Wave Trust. 6/13 North Avenue. KP Puram. Chennai 600028.
Please specify which project you would like this money to go towards by sending us an email or calling us.
How can I check the status of a cheque?
Please email us (admin@crowdwavetrust.org) when you send us the cheque – we will update you as soon as it is received.
Is my donation eligible for 80G exemption?
Yes, it is. All donations made since April 1, 2020 are eligible.
Can I change my user name?
You can email us at (admin@crowdwavetrust.org) if you would like to do that.
I forgot my password - what do I do?
You can click on the "Forgot Password" link - or send us an email (admin@crowdwavetrust.org) to have it reset. What is the minimum contribution amount? There is no minimum contribution amount.
What is the minimum contribution amount?
There is no minimum contribution.
Do I get charged on my donation?
No you do not get charged on your donation.
Does the campaigner get charged?
NO, the campaigner doesn't get charged at all. All the money raised goes to the campaigner for his cause. (Other than the payment gateway charges that get deducted automatically)
Is your site secure?
In order to preserve your confidentiality, the login passwords are encrypted before being stored. We do not receive nor store your credit card or banking information. You enter this information directly on the banking website while making the transaction.
I got an error message while donating – what do I do?
You can log on to your dashboard to check if we received your payment. You can contact us if you have any questions.
What if the entire funding goal is not reached?
We have two categories of projects:
Category 1: Projects that have to reach their funding goal. If they only manage to receive partial funding, the donation amounts will be returned to the donors.
Category 2: Projects that do not have to reach their fun
Information on cancelling a donation?
You can give us a call and we will try to have it done immediately.
Do you have a mobile app?
We are working on one currently. We should have it up and running very soon.
